Startup Bharat This Indore-based SaaS startup is helping enterprises scale with conversational intelligence solutions

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Cohere offers natural language processing (NLP) solutions that are specifically designed to support business operations. With Cohere’s conversational AI agent, enterprise users can quickly search for and retrieve all kinds of company information without searching through massive applications and databases. The organization’s different families of language models can be used for business tasks like document analysis, content writing (including for product descriptions), semantic search, and improved internal and external e-commerce experiences. Aisera is a leading provider of Generative AI Solutions that helps enterprises boost revenue, improve user productivity, lower operating expenses and create magical user experiences. Aisera’s products are AiseraGPT, AI Copilot, AI Search and AiseraLLMs which are built on the AI Experience (AIX) platform that serves as an enterprise Generative AI stack for organizations to buy or build solutions. Aisera solutions deliver human-like interactions while providing contextually rich conversations that boost workforce productivity.

conversational ai saas

Its platform automates and monitors interactions between human agents and customer services and can also automate certain repetitive processes. For example, Vozy can facilitate appointment scheduling and provide over-the-phone order status for retailers and e-commerce businesses. Uniphore is a conversational automation tech startup that sells AI-native software for the purpose of data analytics, chatbot assistants and cybersecurity. It combines generative AI, knowledge AI and emotion AI with workflow automation to build enterprise-grade applications built for scale.

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It competes with the likes of companies like Noogata, TUNGEE, Osense Technology, Slang Labs, etc. However, that very month, the company unveiled a chatbot, ChatGPT, which in just two months crossed 100 Mn monthly active users, making it the fastest-growing consumer application in history. Read our guide to the Top Generative AI Apps and Tools to find additional AI tools to support your business needs. Heyday also represents one of few Canadian companies Hootsuite has purchased in its 12-year history, and gives the Vancouver-based company a Montréal office for the first time. At the beginning of this year, Heyday closed a seed round of financing at $6.5 million CAD, bringing its total funding raised to $8.5 million.

At the peak of the pandemic during April 2020, Palo Alto envisioned Flexwork, an ecosystem tying together Uber, Box, Splunk, and Zoom for seamless remote working. However, in order to bring the vision to life, the company needed a digital hub to ensure personalized (based on location, role, working habits) and friction-free employee support. That’s where Moveworks came in and developed Sheldon, a conversational AI chatbot that allowed Palo Alto employees to seek IT help, HR help, and more. Perspectives can vary, but the numbers continue to show that conversational AI is on track to see widespread adoption.

Google

AI SaaS platforms break down barriers to entry, enabling businesses to harness AI without exorbitant costs or complex infrastructure. Through continuous research and development, these companies pioneer groundbreaking algorithms, algorithms, and methodologies. Beyond mere efficiency gains, AI SaaS companies serve as catalysts of innovation, pushing the boundaries of what’s possible in the realm of technology. The startup is backed by VC firms such as Exfinity Venture Partners, Stellaris Venture Partners, Endurance Capital and other angel investors such as Mamaearth cofounder Ghazal Alagh, among others. The startup claims to have so far worked with more than 10,000 companies including the likes of Mahindra, Kapiva, Unilever, CEAT, Max Life Insurance, among others. Backed by Better Capital, the Bengaluru-based startup counts names such as Truecaller, CallHippo among others as its clients.

State of the Cloud 2024 – Bessemer Venture Partners

State of the Cloud 2024.

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Notion, a productivity and project management platform, integrated AI capabilities to summarize meeting notes and add action items. This AI-powered feature streamlined the meeting note-taking process, allowing users to focus on more important tasks. By using white-label AI SaaS solutions, businesses can quickly integrate AI-powered tools into their offerings. By automating repetitive tasks, streamlining workflows, and facilitating ChatGPT seamless integrations with existing systems, these platforms empower businesses to do more with less. Founded in 2022 by Devyani Gupta, Chinmay Shah, and Lalit Gupta, Arrowhead is a enterprise tech startup that utilises GenAI to capture insights from sales calls to improve conversion rates and experience. The platform claims to remove technical barriers and streamlines the video creation process for its clients.

The startup can be integrated with 250+ apps and services including Adobe Photoshop, Figma, Shopify, HubSpot, Google Drive, among others to offer a seamless experience to the end users. A brainchild of Satvik Jagannath and Akash Nidhi PS, Vitra is an AI-powered startup that helps creators conversational ai saas and businesses leverage the emerging technology to translate videos, images, podcasts and text to 75+ languages in just one click. Founded in 2021 by Varshul Gupta and Anuja Dhawan, Dubverse.ai harnesses the power of GenAI to help brands and video producers dub their video content.

conversational ai saas

Through cutting-edge AI capabilities, SaaS companies are poised to tackle entirely new challenges cost-effectively, penetrating markets previously untouched by software. The US has seen a proliferation of AI-powered legal software companies, with dozens of startups tackling various aspects of legal work. Its staff has also grown to 160 from 60, and customers have increased by more than 5,000 globally, Tsai told TechCrunch. AI SaaS companies have the potential to be highly profitable due to recurring revenue from subscription-based models and the scalability of cloud-based services. ConvertKit, an email marketing platform, integrated AI to analyze customer feedback and sentiment. This AI-powered feature enabled ConvertKit to identify areas for improvement, optimize their product roadmap, and enhance customer satisfaction.

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He previously worked at Introhive for about five years, leaving with the title of industry director. At the top of the spending tier, 6 percent of businesses are spending between $24 million and $60 million on SaaS, while 9 percent report spending over $60 million on SaaS annually. As last reported by YourStory, with a SaaS (Software as a service) model, LimeChat works with more than 25 D2C brands across the globe. It is backed by Stellaris Venture Partners, Pi Ventures, Flipkart’s Kalyan Krishnamurthy, Udaan’s Sujeet Kumar, and Deutsche Bank’s Dilip Khandelwal, among others.

  • He also co-founded Blameless in 2017 and served as CTO for about a year and spent about a year as a principal engineer and team lead with MuleSoft.
  • Zoho Zia is an AI-charged assistant that provides intelligent assistance and automates tasks in Zoho applications.
  • Incubated by Peak XV Surge and Google For Startups, the Bengaluru-based SaaS platform has raised $3.14 Mn in funding till date.
  • Should the conversation escalate, either negatively or become a sales lead, it will bring in a human to continue the conversation.
  • Prismatic aims to speed up product integrations for low-code and code-native professionals, offering an embedded integration-platform-as-a-service (iPaaS) that works with business-to-business SaaS tools.

Heyday is Hootsuite’s second acquisition this year, following the purchase of automated messaging platform Sparkcentral. That deal marked Hootsuite’s move into customer support through online messaging, while the Heyday acquisition allows Hootsuite to tap into social media-based e-commerce. You can foun additiona information about ai customer service and artificial intelligence and NLP. ChatGPT App Hootsuite has acquired artificial intelligence (AI) chatbot startup Heyday in a $60 million CAD deal that further expands Hootsuite’s push into e-commerce and customer service software. Beyond its widely used search engine, Google is a multinational corporation and pioneer in AI.

The computer’s ability to understand human spoken or written language is known as natural language processing. NLP combines computational linguistics, machine learning, and deep learning models to process human language. This feature enables the conversational AI system to comprehend and interpret the nuances of human language, including context, intent, entities, and sentiment. By leveraging natural language processing and generative AI, conversational AI platforms enable businesses to build intelligent AI chatbots and virtual assistants that can understand and respond to user queries seamlessly.

Recently, care.ai expanded its capabilities through a partnership with Google Cloud, integrating advanced solutions for nurses that leverage generative AI and data analytics. Additionally, strategic alliances with Get Well and Samsung underscore care.ai’s dedication to accelerating the integration of virtual care in smart hospitals. These collaborations equip smart care teams with high-fidelity virtual care experiences, showcasing care.ai’s commitment to enhancing healthcare delivery through innovation. ConcertAI, headquartered in Cambridge, Massachusets, is a leader in real-world evidence (RWE) and generative AI technology in healthcare and life sciences. With a mission to expedite insights and outcomes for patients, ConcertAI collaborates with biomedical innovators, healthcare providers, and medical societies, leveraging cutting-edge data, AI technologies, and scientific expertise.

Inventive: $6.5 Million Raised To Build Embedded AI For SaaS Companies

According to the Elicit hiring team, the startup currently has 740,000 total users and 170,000 monthly active users, growing 38% each month. After numerous funding rounds in recent months, Perplexity AI is seeking $250 million in new capital at a valuation of $2.5 to $3 billion. Just nine months after launching, FeedHive exceeded $65,000 in revenue and had more than 3,000 and 600 paid plan users. The platform allows users to easily adjust the mood, tempo, and style of the soundtracks to align with their brand identity and message. SleekFlow is operational today in Singapore, Hong Kong, Malaysia, Indonesia, Brazil, and the United Arab Emirates. Of those, Tsai said that consumer behavior especially in Indonesia — which is projected to become one of the largest consumer markets by 2030 — has been rapidly shifting toward online shopping over traditional brick-and-mortar stores.

With the Oracle Conversational AI platform, you can build chatbots that can engage in natural language conversations, understand user intents, and provide relevant responses and actions. The platform lets you connect with a chatbot through channels like Microsoft Teams or Facebook on your website or embedded inside your mobile app. The implications of this uber-distributed, agent-orchestrated application model are far-reaching for operations teams as well in the domains of both deployment and security. To begin with, the distributed nature of the application implies that no single infrastructure provider will be able to provide holistic observability for the overall app.

conversational ai saas

MachineHack is a Bangalore-based startup that has created a professional network specifically catered to generative AI developers across the field. Through its community-focused platform, MachineHack enables access to collaboration, knowledge sharing and resources as well as upskilling opportunities for AI professionals by hosting data-centric challenges and competitions. Intel is one of the world’s largest producers of semiconductor chips, which play an essential part in powering global AI infrastructure.

SaaS Platform to empower job seekers and employers – blogs.microsoft.com

SaaS Platform to empower job seekers and employers.

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Forethought is a top provider of generative AI-driven customer service technology, with various features built in to help businesses understand and better direct customer queries more efficiently. At this time, most of Forethought’s customers are focused in e-commerce, SaaS, fintech, and travel companies. At the end of 2023, the company began to use Autoflows, a new feature for its Solve product that helps users autonomously manage policy creation and issue resolution for a variety of customer service and ticketing workflows. Investing in AI sales software is a smart decision for businesses looking to optimize their sales efforts in a competitive marketplace.

Used collectively with real-life call montages, this helps to build context around conversations, identify big thematic issues and target strategic planning, Brown said. From understanding user intent to generating coherent responses, conversational AI platforms help business create lifelike conversations that meet customer needs efficiently. These AI-powered tools, which assist with code generation, bug detection, and automated testing, are lowering entry barriers across the globe. They enable Middle Eastern entrepreneurs and businesses to prototype, develop, and deploy sophisticated SaaS solutions with smaller, more focused teams of software developers. While not a silver bullet, this technological democratization will allow Middle Eastern companies to compete more easily on a global scale. «Today’s enterprises need AI solutions that deliver tangible business value,» explains Erik Kuld, Co-Founder & CEO of Inventive.


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